How to Get Your Water Turned On in San Juan, Puerto Rico
If you're renting an apartment, activating water service is usually simple. For homeowners moving into a unit that has not had water service within the past year, the process requires a few additional steps — here's everything you need to know.
Acueductos PR - Puerto Rico Aqueduct & Sewers Authority (PRASA)
PRASA (Autoridad de Acueductos y Alcantarillados) is the government-owned corporation responsible for Puerto Rico's water supply, quality, and wastewater management. They are the only entity authorized to provide residential water service on the island.
Existing Service
If the property has had active water service within the last 12 months, the process is simple. Create an online account and activate service through:
Required documents:
- Valid government-issued photo ID
- Lease or renter's agreement (if renting)
- Property purchase agreement (if owning)
New Water Service
If the property has NOT had active water service within the last year, PRASA requires a plumbing inspection before activating service.
Licensed plumbers typically charge $75–$150 for the inspection and signature. The signed inspection form must be submitted through the customer portal:
Required documents:
- Valid government-issued photo ID
- Social Security number
- Meter number
- Premise ID
- Lease or renter's agreement (if renting)
- Property purchase agreement (if owning)
We hope this guide helps you get your water service started quickly and stress-free.
¡Salud y bienvenidos a Puerto Rico!