How to get your electricity turned on in San Juan, Puerto Rico

If you are renting an apartment the process is very simple! We've included information for new home owners who may be moving into a unit that has not had electricity turned on some time within the past 12 months the process is slightly more involved.

LUMA manages the electricity available in San Juan, Puerto Rico

LUMA electrical company
For questions/concerns/outages LUMA is very active on social media

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Setup an account with a property that already exists in the Luma system.

Renting an apartment should be no problem. Sign up with LUMA using their Web Portal

You will need a few things before reaching out
  • 1. Valid government-issued photo ID
  • 2. If renting, lease or renter’s agreement
  • 3. If owning, property purchase agreement

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Setup an account with a property that needs to start a brand new electric service.

Buying or renting a home that requires a new entry into the Luma system requires a little extra work, but no worries! Sign up with LUMA using their By calling 1-844-888-5862 (LUMA), or in person at any of their Customer Service Centers.

You will need a few things before reaching out
  • 1. Valid government-issued photo ID
  • 2. Social security number
  • 3. Meter number if available
  • 4. Premise ID if available
  • 5. If renting, lease or renter’s agreement
  • 5. If owning, property purchase agreement

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LUMA offers a few services that may come in handy for new home owners and good neighbors alike.

Reach out to LUMA concerning a street light that needs repair or if you see some trees in your neighborhood that are threatening the power lines.

I hope these resources prove to be fruitful. We wish you luck on your apartment search!

Salud!