How to get your electricity turned on in San Juan, Puerto Rico

After Hurricane Maria hit Puerto Rico in September 2017, the entire island was without power. It took nearly a year to restore electricity to all of Puerto Rico. Prepa provides electrical generation to the island and recently Luma has began taking over the distribution lines. Now, Puerto Rico is working to rebuild its electric grid to make it stronger and more resilient. The Puerto Rico Electric Power Authority (PREPA) is working on a plan to rebuild the grid with new, more modern equipment along side a private partnership with Luma.

One of the big challenges in Puerto Rico is that much of the island is very mountainous. This makes it difficult to build new power lines. Luma is working on a plan to build a new, more modern grid that will be better able to withstand hurricanes. Luma is also working on making the grid more efficient. They are working on a plan to install more solar panels and wind turbines. This will help to reduce the amount of fossil fuels that Puerto Rico has to import. Luma and Prepa are working hard to make sure that Puerto Rico has a strong and reliable electric grid. They are working on a plan to rebuild the grid with new, more modern equipment. This will help to make the grid more resilient and reduce the amount of fossil fuels that Puerto Rico has to import.

If you are renting an apartment the process is very simple! We've included information for new home owners who may be moving into a unit that has not had electricity turned on some time within the past 12 months the process is slightly more involved.

LUMA manages the electricity available in San Juan, Puerto Rico

LUMA electrical company
For questions/concerns/outages LUMA is very active on social media

Getting a battery backup & surge protector can make all the difference in the case of a the power flickering and disrupting your day. An affordable way to smooth any hickups in service.

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Setup an account with a property that already exists in the Luma system.

Renting an apartment should be no problem. Sign up with LUMA using their Web Portal

You will need a few things before reaching out
  • 1. Valid government-issued photo ID
  • 2. If renting, lease or renter’s agreement
  • 3. If owning, property purchase agreement

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Setup an account with a property that needs to start a brand new electric service.

Buying or renting a home that requires a new entry into the Luma system requires a little extra work, but no worries! Sign up with LUMA using their By calling 1-844-888-5862 (LUMA), or in person at any of their Customer Service Centers.

You will need a few things before reaching out
  • 1. Valid government-issued photo ID
  • 2. Social security number
  • 3. Meter number if available
  • 4. Premise ID if available
  • 5. If renting, lease or renter’s agreement
  • 5. If owning, property purchase agreement

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LUMA offers a few services that may come in handy for new home owners and good neighbors alike.

Reach out to LUMA concerning a street light that needs repair or if you see some trees in your neighborhood that are threatening the power lines.

We hope this information was useful for you in getting your electricity setup here in San Juan!

Salud!